Terms & Conditions - WorkerNearMe Platform

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and WorkerNearMe.com ("Company," "we," "us," or "our") regarding your use of our worker connection platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Description of Service

WorkerNearMe.com provides a platform that connects users with local service providers and workers. Our service includes:

• A marketplace to find and hire domestic workers, technical professionals, and service providers
• Profile creation and management for both service seekers and service providers
• Communication tools to facilitate connections between users and workers
• Rating and review system for service quality assessment
• Payment facilitation and transaction processing

3. User Accounts and Registration

3.1 Account Creation

To use our Service, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials.

3.2 Account Types

• Service Seekers: Users looking to hire workers for various services
• Service Providers: Workers offering their services through our platform

3.3 Account Responsibilities

You agree to:

• Provide accurate and truthful information
• Keep your account information updated
• Notify us immediately of any unauthorized use of your account
• Not share your account with others

4. Platform Rules and Conduct

4.1 Prohibited Activities

Users are prohibited from:

• Posting false, misleading, or fraudulent information
• Harassment, discrimination, or abusive behavior toward other users
• Attempting to circumvent platform fees or payment systems
• Using the platform for illegal activities
• Spamming or sending unsolicited communications
• Attempting to hack, disrupt, or damage the platform

4.2 Content Guidelines

All content posted on the platform must be:

• Accurate and truthful
• Appropriate and professional
• Free from offensive or inappropriate material
• Compliant with applicable laws and regulations

5. Service Provider Terms

5.1 Service Provider Obligations

Service providers agree to:

• Provide services as described in their profiles
• Maintain professional standards and work quality
• Communicate respectfully with service seekers
• Comply with all applicable laws and regulations
• Maintain appropriate licenses and certifications for their services

5.2 Service Standards

Service providers are expected to:

• Arrive on time for scheduled appointments
• Perform work safely and competently
• Respect client property and privacy
• Address any issues or complaints promptly

6. Payment Terms

6.1 Platform Fees

WorkerNearMe.com may charge fees for certain services, including:

• Transaction processing fees
• Premium listing fees for service providers
• Featured placement fees

6.2 Payment Processing

All payments are processed through secure third-party payment processors. We do not store payment card information on our servers.

6.3 Refunds and Disputes

Refund policies and dispute resolution procedures are outlined in our separate Refund Policy, which forms part of these Terms.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

7.1 Data Collection

We collect information you provide directly, usage data, and information from third-party sources as detailed in our Privacy Policy.

7.2 Data Use

We use your data to provide services, improve our platform, communicate with you, and ensure platform safety and security.

8. Intellectual Property

8.1 Platform Content

The WorkerNearMe.com platform, including its design, features, and content, is protected by copyright, trademark, and other intellectual property laws.

8.2 User Content

By posting content on our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, modify, and display such content for platform operation purposes.

8.3 Trademark Policy

WorkerNearMe.com and related logos are trademarks of our company. Unauthorized use of our trademarks is prohibited.

9. Disclaimers and Limitations

9.1 Platform Disclaimer

WorkerNearMe.com is a platform that facilitates connections between users and service providers. We do not:

• Employ or directly provide the services offered by service providers
• Conduct background checks or verify credentials of all service providers
• Guarantee the quality, safety, or legality of services provided
• Act as an employer, agent, or insurer for service providers

9.2 Limitation of Liability

To the maximum extent permitted by law, WorkerNearMe.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

9.3 Service Availability

We strive to maintain platform availability but do not guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue services at any time.

10. Dispute Resolution

10.1 User Disputes

Disputes between users and service providers should be resolved directly between the parties. We may provide mediation assistance but are not obligated to resolve such disputes.

10.2 Platform Disputes

Any disputes with WorkerNearMe.com should first be addressed through our customer support channels. For unresolved disputes, binding arbitration may be required as specified in applicable law.

10.3 Governing Law

These Terms are governed by the laws of the jurisdiction where WorkerNearMe.com is incorporated, without regard to conflict of law principles.

11. Account Termination

11.1 Termination by User

You may terminate your account at any time by contacting our support team or using account deletion features in your profile settings.

11.2 Termination by Company

We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or pose risks to platform safety and security.

11.3 Effect of Termination

Upon termination, your access to the platform will cease, and we may delete your account data in accordance with our data retention policies.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our platform. Continued use of the Service after changes constitutes acceptance of the modified Terms.

We will notify users of significant changes through email or platform notifications when possible.

13. Contact Information

For questions about these Terms or our Service, please contact us:

• Email: legal@workernearme.com
• Address: WorkerNearMe.com Legal Department
• Phone: +1 (555) 123-4567

14. Additional Provisions

14.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

14.2 Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and WorkerNearMe.com regarding the Service.

14.3 Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with any merger, acquisition, or sale of assets.

14.4 Waiver

No waiver of any term or condition will be deemed a further or continuing waiver of such term or any other term.