Privacy Policy - WorkerNearMe.com

1. Introduction

WorkerNearMe.com ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our worker connection platform and related services.

By using our Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you provide directly to us, including:

Account Information: Name, email address, phone number, date of birth
Profile Information: Profile photos, bio, skills, experience, certifications
Contact Information: Address, location preferences, service areas
Payment Information: Billing address, payment method details (processed securely through third parties)
Identity Verification: Government ID, social security number (where required)
Communication Data: Messages, reviews, ratings, customer service communications

2.2 Information Collected Automatically

When you use our Service, we automatically collect certain information:

Usage Data: Pages visited, features used, time spent on platform, click patterns
Device Information: Device type, operating system, browser type, IP address
Location Data: Approximate location based on IP address or GPS (with permission)
Cookies and Tracking: Website usage analytics, preference settings, session data

2.3 Information from Third Parties

We may receive information from third-party sources:

Social media platforms (when you connect accounts)
Payment processors and financial institutions
Identity verification services
Marketing and analytics partners
Public databases and directories

3. How We Use Your Information

3.1 Primary Service Functions

We use your information to:

Create and manage your account
Facilitate connections between service seekers and providers
Process payments and transactions
Provide customer support and respond to inquiries
Verify identity and maintain platform safety

3.2 Platform Improvement and Analytics

We analyze usage data to:

Improve platform features and user experience
Develop new services and functionality
Conduct research and analytics
Monitor platform performance and security

3.3 Communication and Marketing

We may use your information to:

Send transactional emails and notifications
Provide updates about platform changes
Send promotional materials and offers (with consent)
Conduct surveys and feedback requests

3.4 Legal and Safety Purposes

We may use information to:

Comply with legal obligations and regulations
Detect and prevent fraud, abuse, or harmful activities
Protect the rights and safety of users and the public
Resolve disputes and enforce our Terms of Service

4. Information Sharing and Disclosure

4.1 With Other Users

We share certain information to facilitate platform services:

Profile information visible to potential matches
Contact information when connections are made
Reviews and ratings for service quality assessment
Location information for local service matching

4.2 With Service Providers

We share information with third-party service providers who help operate our platform:

Payment processing companies
Cloud hosting and data storage providers
Identity verification services
Customer support and communication tools
Marketing and analytics services

4.3 For Legal Requirements

We may disclose information when required by law or to:

Comply with legal processes and government requests
Protect against fraud and illegal activities
Ensure platform and user safety
Enforce our Terms of Service and policies

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the business transaction.

5. Data Security

5.1 Security Measures

We implement comprehensive security measures to protect your information:

Encryption of data in transit and at rest
Secure servers and firewalls
Regular security audits and testing
Access controls and authentication systems
Employee training on data protection

5.2 Payment Security

Payment information is processed by PCI-compliant payment processors. We do not store complete payment card information on our servers.

5.3 Data Breach Response

In the event of a data breach, we will notify affected users and relevant authorities as required by applicable law.

6. Your Privacy Rights and Choices

6.1 Account Management

You can:

Access and update your profile information
Control visibility of your profile to other users
Manage communication preferences
Delete your account and associated data

6.2 Communication Preferences

You can opt out of:

Marketing emails and promotional communications
Non-essential platform notifications
Third-party marketing communications

6.3 Data Rights (Where Applicable)

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate information
Delete your personal data
Port your data to another service
Restrict processing of your data
Object to certain data processing

7. Cookies and Tracking Technologies

7.1 Types of Cookies

We use various types of cookies and similar technologies:

Essential Cookies: Required for platform functionality
Analytics Cookies: Help us understand platform usage
Preference Cookies: Remember your settings and preferences
Marketing Cookies: Enable personalized advertising

7.2 Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect platform functionality.

7.3 Third-Party Tracking

We may use third-party analytics and advertising services that use tracking technologies to collect information about your online activities.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

Adequacy decisions by relevant authorities
Standard contractual clauses
Certification schemes and codes of conduct
Other legally approved transfer mechanisms

9. Data Retention

9.1 Retention Periods

We retain your information for as long as necessary to:

Provide our services to you
Comply with legal obligations
Resolve disputes and enforce agreements
Protect against fraud and abuse

9.2 Account Deletion

When you delete your account, we will remove or anonymize your personal information, except where retention is required by law or for legitimate business purposes.

9.3 Inactive Accounts

We may delete accounts that have been inactive for extended periods, with appropriate notice to users.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.

If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately.

11. Third-Party Links and Services

Our platform may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies before providing any information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes through:

Email notifications to registered users
Prominent notices on our platform
In-app notifications

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

13. Regional Privacy Information

13.1 California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including:

Right to know what personal information is collected
Right to delete personal information
Right to opt-out of the sale of personal information
Right to non-discrimination for exercising privacy rights

13.2 European Union Residents (GDPR)

EU residents have rights under the General Data Protection Regulation, including data portability, the right to be forgotten, and the right to object to processing.

13.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.

14. Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us:

Email: privacy@workernearme.com
Address: WorkerNearMe.com Privacy Officer
Phone: +1 (555) 123-4567

14.1 Data Protection Officer

If required by applicable law, our Data Protection Officer can be reached at: dpo@workernearme.com

14.2 Response Time

We will respond to privacy-related inquiries within 30 days, or as required by applicable law.

Privacy Policy - WorkerNearMe Platform